Our Services

Our Services

Shipping between Canada and the United States does not have to be a difficult task. We at Key Factor have the expertise and knowledge you are looking for when it comes to your shipping requirements. With over 40 years of experience, Key Factor goes one step beyond with regards to customer service and will move your freight with care, while maintaining reliability and cost effectiveness.

Key Factor is your source when trying to find a right carrier to move your freight reliably. Whether you have a truckload or less than a truckload Key Factor will handle all the details:
  • Communications Link between all parties involved, booking and confirming pick-up and delivery appointments, customs clearance
  • Tracking goods and updating status of load
  • Accountability: From pick-up to delivery we will maintain responsibility for your shipments - every step of the way!
  • Improved customer service: Allowing more time to service your customers, and reduced time on the phone with trucking companies
  • Providing Proof of deliveries documents
  • Single Billing & Reports - All of your freight bills will be from one source. Reports on shipments will also be provided upon request.
  • Shipment Optimization: Pay for only the space required, on the proper equipment, saving you time and money.
  • Expedited Service: To accommodate your time sensitive shipments. Our customer service staff will stay in constant contact with your Production Manager with the shipment status.
  • Competitive Rates: Guaranteed for a minimum of one year
  • Warehousing and cross-docking facilities, anywhere in North America
  • 24 hours a day, 7 days a week: we are always just a phone call away


Key Factor provides LTL as well as full truckload service to almost anywhere in North America. No shipment is too large or too small for our service team to handle. Whatever your requirements may be, Key Factor has access to a wide variety of equipment.
  • Dry Van
  • Straight Truck
  • Refrigerated
  • Flat Deck
  • Drop Decks
  • Other Specialty Equipment


Key Factor is a 24 hour, 7 day a week operation, whether you are looking to track a load, obtain a quote or arrange a pick up, any one of our service staff can be easily reached at any time. Also available is Key Factor's Online Load Tracking feature. Call us today for your user name and password.